We start and maintain client relationships by listening carefully and then asking the right questions.
We often deal with sensitive topics, so it’s important to identify the underlying issues swiftly, while maintaining a keen eye on long-term objectives and corporate reputation. The combined experience of a senior team means we know what questions to ask.
We always work constructively to help our clients find the right solution. We ensure all relevant areas of expertise within the firm are tapped. External views are sought where necessary. The resulting strategic advice represents a collective view, providing objectivity and depth.
To undertake the work, we select a team based on the required experience, knowledge, skills and contacts.
We liaise closely throughout, reporting regularly and realigning the communication strategy as necessary. We aim to be a safe pair of hands.
Our job is to help and support our clients to achieve their aims. It is never about gaining profile for us or our company.
Many of our clients are long-standing. We have evolved with them over time, and pride ourselves on anticipating their business needs.
Industry and sector expertise
We have in-depth experience across a number of industries and sectors. These include:
- Central government
- Financial services
- FMCG and retail
- Industry associations and sector groups
- Iwi, hapu and Māori commercial entities
- Medical sector
- Primary industry
- Regional and local government
- Tertiary education